1. Shipping Options

We offer FREE SHIPPING on all orders over 50USD (global destinations). For orders under 50 USD, standard shipping fees apply (varies by country).

Standard Shipping:

Processing Time: 1–3 business days (excludes weekends/holidays).

Delivery Estimate:

Asia: 7–15 business days.

Europe/North America: 10–20 business days.

Other Regions: 15–30 business days.

Carrier: China Post, EMS, DHL, FedEx (tracked via online platform).

Express Shipping:

Available for urgent orders (additional fee applies).

Guaranteed Delivery: 5–10 business days (global).

2. Global Delivery Coverage

We ship to most countries worldwide, including:

North America, Europe, Asia, Australia, South America, Africa, middle east

Exceptions: Remote areas or regions with strict import restrictions (e.g., certain African nations).

Recommendation: Contact us via email to confirm delivery feasibility for your location.

3. Customs & Import Duties

Buyer Responsibility: All import taxes, customs duties, and brokerage fees are the buyer’s obligation.

Compliance: We declare items at fair market value to comply with local laws. Delays due to customs clearance are beyond our control.

4. Tracking & Delivery

  • Tracking Info: Provided via email within 24 hours​ of shipment.
  • Lost/Damaged Packages: File a claim within 7 days​ of delivery. We require proof of damage/tampering for refunds/replacements

5. Holiday Season Updates

  • Peak Period (Nov–Dec): Orders may take 1–3 extra days​ to process.
  • Last Shipping Date: December 15th (guaranteed Christmas arrival).